Privacy Policy

1. Information we collect

We may collect information you voluntarily provide, including your name, mobile number, email address, project location, project type, approximate area, budget or timeline information, design preferences and the contents of messages or documents you share with us.

Basic technical information may also be processed by our website or hosting providers, such as IP address, browser type, device information, referring page, access time and error or security logs.

2. How we collect information

Information may be collected when you submit an enquiry, contact us by phone, email or WhatsApp, request a consultation, share project files, or interact with the website. Enquiry forms on this site submit details to our team for review; WhatsApp chat remains available as a separate contact option.

3. Why we use information

• To respond to enquiries and arrange consultations.
• To understand, assess and prepare for a potential interior project.
• To provide proposals, estimates, designs, project coordination and customer support.
• To maintain communication and project records.
• To protect the website, prevent misuse and meet applicable legal obligations.
• To send marketing communications only where you have requested or permitted them; you may opt out at any time.

4. Consent and choices

By voluntarily submitting information and confirming the enquiry consent, you authorize us to use that information for the stated purpose. You may withdraw consent for future processing by contacting us, subject to information we must retain for an existing contract, legal requirement, dispute or legitimate record-keeping need.

5. Sharing and service providers

We do not sell personal information. We may share limited information with personnel, consultants, vendors or technology providers who need it to respond to your enquiry, secure or operate the website, or deliver an agreed project. Information may also be disclosed when required by law, to protect rights or safety, or in connection with a business restructuring.

WhatsApp and other linked services process information under their own privacy terms. Please review those terms before using an external service.

6. Retention

We retain enquiry information only for as long as reasonably necessary to respond, follow up, maintain appropriate business records, fulfil a project or meet legal and dispute-resolution requirements. Retention periods may differ depending on whether an enquiry becomes a project.

7. Security

We use reasonable administrative and technical safeguards appropriate to the nature of the information. No internet transmission or storage system is completely secure, and we cannot guarantee absolute security. Please avoid sending unnecessary sensitive personal or financial information through open enquiry channels.

8. Your privacy rights

Subject to applicable law, you may ask for information about the personal data we hold, request correction or completion, request erasure where appropriate, withdraw consent, or raise a grievance regarding our handling of your information. We may need to verify your identity before acting on a request.

9. Cookies and third-party content

The site may use essential browser storage or cookies needed for security and basic operation. Third-party fonts, icons, hosting or communication services may receive technical request information. If analytics or advertising cookies are introduced later, this policy and any consent controls should be updated before activation.

10. Children’s information

This website and our interior services are intended for adults. We do not knowingly seek personal information from children. A parent or guardian who believes a child has provided information may contact us to request appropriate action.

11. Updates to this policy

We may revise this policy to reflect changes in our website, business practices or applicable requirements. The latest version will appear on this page with an updated date.